FAQ Billing

  1. Timeline of invoicing- Example: Your current license expires 2/28/14, your renewal license covers the period of 3/1/2014 – 2/28/2015.
    1. Pre billing form will be emailed to the primary contact 2 months in advance of your license renewal period (In this example January). The prebilling form is used to update accounts (i.e., number of reports, contacts, email, phone numbers etc.). This also allows clients 60 days to process purchase orders if needed. If the prebilling form is not returned, the renewal invoice will be generated based on current account information.
    2. Invoices will be sent 1 month in advance of your license renewal period (In this example February).
    3. If payment has not been received within 60 days from the date of the invoice, the account will be placed on hold (in this example April).
    4. If payment has not been received within 90 days from the date of the invoice (in this example May) the account will be cancelled and primary contact will be sent an email.
    5. Statements are sent out monthly to clients for outstanding invoices both 30 and 60 days past due.
      Example:
      License Period3/1/2013-2/28/2014
      License Renew Period3/1/2014-2/28/2015
      PrebillingJanuary 2014
      InvoiceFebruary 2014
      On HoldApril 2014
      CancelledMay 2014

  2. What Name to put on the check? International Micro Design, INC. or Health Financial Systems

  3. Contact Information- 8109 Laguna Blvd, Elk Grove CA, 95758
    (888) 216-6041 or (916) 686-8152
    billing at hfssoft.com