Hotfix List
Below is a list of software issues that have been fixed using software updates or utilities not available using the normal Check for Updates process. We refer to these as Hotfixes.

Hotfix
Summary
Avast antivirus blocking MCRIF32.exe and deleting files Some users with Avast antivirus have had issues with calculation where the system is freezing and giving Access violation errors. To fix this issue, users will need to contact their IT department and go into Avast and go into Settings then Maintenance and go to exclusions to add C:\MCRIF32 directory to the exclusions listing in Avast. If you have questions regarding this process you can go to http://www.avast.com/faq.php?article=AVKB89#idt_02 for the Avast antivirus Global exclusions or email/call Avast on questions how to change antivirus settings.
HF20100309CNR Class Not Registered
Instructions on how to clear the Class Not Registered error message.
HF200892675 HTML Help Files
Health Financial Systems HTML Help features may not work after you install Microsoft security update 896358 or security update 890175.
HF20080829 Microsoft XML Core Services (MSXML) version 4.0 is one of the system requirements for running the HFS software.
Download the missing programs with HF20080829.
HF20110607x86 Microsoft XML Core Services (MSXML) version 6.0 is one of the system requirements for running the HFS software. Download the missing programs with HF20110607x86 for 32-bit OS.
HF20110607x64 Microsoft XML Core Services (MSXML) version 6.0 is one of the system requirements for running the HFS software. Download the missing programs with HF20110607x64 for 64-bit OS.
"Unable to Lock" ECR Export error If you encounter error on ECR Export "Unable to Lock", you will want to go to the directory in File Explorer where you cost report file (mcr or mcrx file) is located. If you are unsure where this is, go into the HFS Software and go to File - Recent Files and this will give the path where your cost report file is located.
Once you are in this directory in File Manager, find any file with an extension *.LCK (may want to sort by file type).
Delete all of the files with the LCK extension and then you will be able to go into the software and create the ECR export.
SecureZip link to reader HFS uses SecureZip to send files with confidential data.
Secure Zip meets the FIPS 140-2 requirement.
If you are having a hard time unzipping the file (it may give an error saying the password is bad) download the Secure Zip reader at PKWARE.